ELIGIBILITY & REQUIREMENTS
All items must be returned in their original condition: tags attached, packaging intact, and product unworn & unwashed.
- Returns are valid within 30 days of the delivery date.
- Exchanges are valid within 30 days of the delivery date.
Exchanges must be of equal or lesser value than the item returned. Should the item chosen for exchange be priced less than the item being returned, a store credit will be issued for the difference. At this time, we are unable to process exchanges for items that are priced higher than the item being returned.
If your item is damaged or defective, please send an email to firstname.lastname@example.org with a picture of the item and its defect, preferably with the hang tag of the item in the picture, along with your order number. From there, we may ask you to return the damaged item to us, and we can ship a replacement.
Upon receipt of your goods, please inspect your items and contact us within 15 days to let us know of any damages/defects. If the delivery date is more than 15 days old, we cannot accept any damages and cannot ship replacements.
Gift cards are not eligible for returns. Once a gift card is purchased, it cannot be canceled or refunded.